How can we help?

Contact the Umber team at info@71labs.com for help with plans, invitations, purchases, privacy or safety.

Plan together

Open the Together tab to create or manage an invitation. Share the invitation link with friends. Opening a link shows a preview; joining requires sign-in and your confirmation. Inside a plan, use Plan to suggest and vote, Chat to talk, the RSVP buttons to respond, and People to manage participants. Hosts choose the idea and time and confirm the plan.

Report or block

Open the menu beside a message or suggestion and choose Report content. You can also report an invitation from its menu. Choose a reason to send it privately to our moderation team. In People, open a person's menu to block or unblock them. Blocking hides messages, suggestions and votes between you across shared plans. For additional help, email info@71labs.com; include only the information needed to explain the issue.

Travel mode and Plus

Choose Travel mode from Home or Settings, then select a destination. Plus is an optional Apple subscription. If you already subscribed, open Umber Plus and choose Restore Purchases while using the same Apple Account. Check your connection and subscription status if access is missing.

Manage or cancel subscriptions in your iPhone or iPad Settings → your name → Subscriptions. For Apple payment or refund help, visit Apple's purchase support. Deleting the app does not cancel a subscription.

Account and privacy

You can delete your account from Umber's Account screen. Clear local data in Settings removes on-device plans and preferences. Read our Privacy Policy and Terms of Service for details.